Web Store Help

We are here to help! Hopefully we can answer your question on this page, but if not you can contact us directly, just go to our Contact Page, send us a message and we'll get back to you ASAP!


Do I Need to Buy Batteries?

No! All batteries required with our vibrators come included with your order. If you want to upgrade to Duracell batteries, we have sourced a large amount of these at a very good price. so you can add these to your order if required.


Delivery

Delivery usually takes between 1-3 days, and is free if your order is over £20! The packaging is discrete and confidential. For more details, please check out our Delivery page


Returns

We will happily swap/refund any item as long as it hasn't been used and is still sealed in it's original packaging. If your vibrator is not working on receiving, this does not apply, so please check it works before you use it! Please see our Returns Page